Please ntoe we're no longer located on Neyagawa blvd, we're have moved to 81 Burnhamthorpe Rd E, Oakville, ON L6H 7C8

1. Please make sure to review and select all add-on services during booking, as we use this to determine the length of your appointment. If you choose to add on additional services during your appointment, we may not be able to complete all of your requests within the allowed time.

2. If you would like to request a specific design, please text us the design as soon as possible to our phone number so we can allow enough time for your appointment . If we determine there isn't enough time within the allowance time to complete your design and you want to cancel the appointment, cancellation penalty as per store policy will apply. Specifically, if you cancel less than 2 hours before your appointment starts, a 50% payment fee penalty will apply.

3. Due to the tight scheduling, please allow 15 minutes wait before your technician is ready. We will try our best to let you know as soon as possible.

4. Please arrive 10 minutes early to pedicure appointments to look at colours before your appointment starts. For all manicure services, please also be on time, especially if you are doing a custom design.

5. If you arrive more than 20 minutes late, we may still be able to provide the service, depending on the availability. However, if there is no suitable time slot, the service will be canceled and a fee of $20 will be charged.

6. If you can't find an appointment please text or call us at (289)772-7851. We will do our best to accommodate you and your needs.

All appointments can be easily cancelled online 2 hours before the appointment time.

APPOINTMENTS AT 9:30am AND 10:30am cancelation must be notified during business hours THE DAY BEFORE.

If you are in the black list (means you haven't paid cancelation fee) and using someone else's information to book appointment. We hold the right to refuse to serve you.

Appointments cancelled last minutes have to pay a 50% of the previous appointment cost to be able to book the next one.

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